Visit our Microsoft Answers Feedback Forum and let us know what you think. Was this reply helpful? Yes No. Sorry this didn't help. Thanks for your feedback. Yes, when it tries to install the drivers, I do receive the option to install manually. Both fail. I have also tried "choose device from list", and picking the closest relatives to the Comfort Curve This also fails.
I have now tried updating the BIOS firmware and updating to the latest chipset drivers for my HP machine, this did not resolve the issue. The files that you've copied from the working machine to the non-working machine are likely pointing to a file that did not get transfered.
This will temporarily disable the keyboard, but you should be able to to follow through with the mouse. While connected to the Internet , open the Device Manager and locate the keyboard should be under "Keyboards". Double click on the entry for the keyboard, click the Driver tab at the top of the window that opens, then click Uninstall.
There will be a box labeled "Delete the driver software for this device" in the next window that pops up, like this:. This should download a new version of the keyboard driver, and hopefully restore function to the keyboard. I followed along with your suggestion to delete the driver, but my warning dialog "you are about to uninstall this device from your system" does not give me the option "delete the driver software for this device", neither for the keyboard, nor any other device in the device manager.
Further, I never get to the point in installing the USB keyboard that a driver is ever installed, so XP has no drivers to install. I suggest using the steps in the article to create a new profile, to see if the keyboards will install there:. PS2 are fine.
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I posted the link to net framework 2. These files are just fine to be downloaded, double-clicked and run by all of us non-IT professionals. To see what version of xp I was running I ran winver. When I press those buttons on the keyboard I get the sound bar on the screen as if it was trying but no shange in the volume.
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